At Seeflix Shop, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward Refund and Returns Policy to ensure your peace of mind.
Refund Policy
Eligibility
To be eligible for a refund, please ensure the following conditions are met:
Within the Refund Period: Requests for a refund must be submitted within [ 0 days/weeks] from the date of purchase.
Product Condition: The product must be in its original condition, unused, and in the original packaging.
How to Request a Refund
To initiate a refund, please follow these steps:
Contact Customer Support: Send an email to info@seeflix.shop with your order number and the reason for the refund request.
Approval Process: Our customer support team will review your request and notify you of the approval or rejection.
Return Instructions: If approved, you will receive instructions on how to return the product.
Return the Product: Return the product within [X days] of receiving return instructions.
Refund Processing
Once we receive and inspect the returned product, we will notify you of the status of your refund. If approved, the refund will be processed to your original method of payment within [X days].
Returns Policy
Eligibility
If you wish to return a product without requesting a refund, please ensure the following conditions are met:
Within the Return Period: Returns must be initiated within [X days/weeks] from the date of purchase.
Product Condition: The product must be in its original condition, unused, and in the original packaging.
How to Initiate a Return
To initiate a return, please follow these steps:
Contact Customer Support: Send an email to info@seeflix with your order number and the reason for the return.
Approval Process: Our customer support team will review your request and notify you of the approval or rejection.
Return Instructions: If approved, you will receive instructions on how to return the product.
Return the Product: Return the product within [X days] of receiving return instructions.
Exclusions
Please note the following exclusions:
Digital Products: Refunds and returns are not available for digital products, including but not limited to subscription services.
Promotional and Sale Items: Items purchased during promotional events or sales are final and not eligible for return or refund.
Contact Us
If you have questions or concerns regarding our Refund and Returns Policy, please contact us at customer.info@seeflix.shop.